《中国康复理论与实践》 ›› 2007, Vol. 13 ›› Issue (09): 814-818.

• 专题 交流障碍 • 上一篇    下一篇

改善医护人员与交流障碍患者之间的交流(英文)

Amy Meredith; Lynn Bye; Colette Murphy; Jill Muecke   

  1. 华盛顿州立大学听力与言语学系U.S.A.
  • 收稿日期:2007-08-21 出版日期:2007-09-01 发布日期:2007-09-01

Improving Communication between Medical Workers and their Communicatively Impaired Patients

Amy Meredith1, Lynn Bye2,Colette Murphy1,Jill Muecke1   

  1. Department of Speech and Hearing Sciences,Washington State University;2.Department of Social Work, University of Minnesota Duluth
  • Received:2007-08-21 Published:2007-09-01 Online:2007-09-01

摘要: 目的探讨如何改善交流障碍患者与其护理人员之间的交流。方法在长期护理机构(L-TCFs)中对健康护理人员(HCPs)进行交流培训和使用交流工具箱,设立试验组和对照组用于评价交流培训和工具箱的有效性。结果和结论培训及工具箱并没有显著效果。但某些措施对交流有益,特别是给听力损伤患者增加辅助用具。此外,L-TCFs的本质决定了要做到成功有效的交流会遇到机构设置等方面造成的障碍,这一点在解释研究结果时需予以考虑。本领域需要更多的研究。

关键词: 交流障碍, 健康护理, 交流培训, 交流工具箱

Abstract: Objective To improve communication between patients with communication disorders and their health care providers.Methods A communication training session and a communication toolkit for health care workers in long-term care facilities(L-TCFs)were used before.A control group and experimental group were used to assess the effectiveness of the communication training and a toolkit.Results and Conclusion There was little benefit to the training and toolkit.However,anecdotal observations showed there were some benefits,especially with the increased use of amplifiers for patients with hearing impairment.In addition,the L-TCF is inherent with structural obstacles to successful communication that need to be taken into account when interpreting the results.More research is needed in this area.

Key words: communication disorder, health care, communication training, communication toolkit