《中国康复理论与实践》

《中国康复理论与实践》 ›› 2012, Vol. 18 ›› Issue (2): 197-200.

• 论文 • 上一篇    

浅谈有效沟通在住院患者康复治疗中的应用

高萍   

  1. 宁波市残疾人康复中心社区康复指导部，浙江宁波市 315040。
  • 收稿日期:2011-04-20 修回日期:2011-10-14 出版日期:2012-02-25 发布日期:2012-02-25

Effective Communication between Therapist and Inpatients in Rehabilitation

GAO Ping.   

  1. Ningbo Disabled Persons' Federation, Ningbo 315040, Zhejiang, China
  • Received:2011-04-20 Revised:2011-10-14 Published:2012-02-25 Online:2012-02-25

PDF (PC)

被引次数

1

摘要： 目的探讨治疗师在住院患者康复治疗中如何运用有效沟通并发挥作用。方法从7 个方面对临床脑卒中、脊髓损伤并伴有躯体功能障碍的康复期患者共150 例进行沟通需求评估，以此来确定患者的心理和需求状况，然后按患者各阶段的个体变化制订针对性的有效沟通计划，期间根据患者反馈信息随时调整下一步的沟通要点和方式，出院时发放患者满意度调查表。结果本组实施有效沟通后，患者平均住院时间缩短，肢体功能恢复满意，满意率达到98.5%，较实施前有明显提高，也减少医患纠纷的发生。结论康复治疗中实施有效沟通有利于患者对疾病知识的掌握，增强康复治疗的依从性，提高康复效果。

关键词: 沟通, 患者, 康复, 治疗师, 躯体功能障碍

Abstract: Objective To explore the effective communication between therapists and inpatients during rehabilitation treatment. Methods The communication needs were evaluated among 150 inpatients, including stroke and spinal cord injury, following physical dysfunction in 7 aspects to determine the patient's psychological and demand conditions. Then, targeted and effective communication plans were developed and adjusted according to the individual changes of the patients at all stages of the pathogenesis and the patients' feedback information. Finally, the patients' satisfaction surveys were issued when the patients discharged. Results After effective communication was used, 98.5% patients felt satisfied with shortened hospital stay and satisfactory limb function. Compared with the previous patients, effective communication can significantly improve the outcomes and reduce the incidence of doctor-patient disputes. Conclusion Effective communication is helpful for the patients to understand the disease, which can enhance the rehabilitation of compliance and improve rehabilitation outcome.

Key words: communication, patients, rehabilitation, therapist, physical dysfunction